Vaultek® is committed to providing products of high quality and value and makes every effort to ensure its products are free of defects.

Vaultek guarantees your safe will be free of defects in materials or workmanship for a period of three years from the date of original purchase, and a one year limited warranty for LifePods with verified product registration.

The warranty is only valid for the original purchaser and not transferable. This warranty is only valid for products

purchased and operated in the U.S This warranty does not cover abuse, misuse, use in any manner for which is not designed, neglected, modification, damage inadvertently caused by the user, accidents and/or tampering.

If service is needed Vaultek will, at its option, exchange or repair without charge for parts or labor. Upon authorization of warranty service, customers are responsible for securely packaging product. Additionally, customers are responsible for the costs of shipping to and from Vaultek service center.

If the claimed defect cannot be identified or reproduced, customers will be held responsible for the costs incurred. Please have the following information available before you begin a claim with Vaultek:

• Purchaser’s name, mailing address, email address, and a phone number.
• Copy of receipt or online order number (if purchased directly from Vaultek Costco Next)
• Authorized Dealer Name (if applicable)
• Detailed description of the problem

Neither seller nor manufacturer shall be liable for any injury, loss or damage, direct or consequential, arising out of the use of, or the inability to use the Vaultek® safe.